Refund Policy

Terms of Service

DandyDialer Refund Policy

Thank you for choosing DandyDialer, a software as a service (SaaS) offered by Hammock Lab Ltd. We are committed to providing you with a high-quality service and ensuring your satisfaction with our product.

This Refund Policy outlines the terms and conditions under which refunds will be provided for DandyDialer subscriptions. Please read this policy carefully before purchasing our services.

1. Refund Eligibility:

We offer a 7-day refund policy for new customers. If you are not satisfied with DandyDialer within the first 7 days of your subscription, you may be eligible for a full refund.
Refunds are not available for subscription renewals, add-ons, or any other services beyond the initial 7-day period.
2. How to Request a Refund:

To request a refund, you must contact our customer support team at [hello AT dandydialer DOT com] within 7 days of your initial subscription date.
Please provide your name, contact information, subscription details, and a brief explanation of why you are requesting a refund.
3. Refund Process:

Once your refund request is received and approved, we will process the refund within 10 business days.
Refunds will be issued to the original payment method used during the purchase.
4. Non-Refundable Circumstances:

Refunds will not be provided in cases where a user violates our terms of service.
No refunds will be issued for partial subscription periods or unused portions of the service.
5. Subscription Cancellations:

If you decide to cancel your subscription after the initial 7-day period, you will not be eligible for a refund for the current subscription period.
Cancellation requests can be made through your account settings or by contacting customer support.
6. Changes to Refund Policy:

Hammock Lab Ltd. reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
7. Contact Information:

For any questions or concerns regarding our refund policy, please contact us at [hello AT dandydialer DOT com].
By using DandyDialer, you agree to abide by the terms and conditions outlined in this Refund Policy. We appreciate your trust in our services and are dedicated to providing you with the best possible experience.

Thank you for choosing DandyDialer by Hammock Lab Ltd.